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HIWASTE MFG. TERMS AND CONDITIONS

Applies to all purchases of containers, dumpsters, hoppers, tents, portable structures, and custom-fabricated metal products.

1. Final Sale Policy

All sales are final. HIWASTE MFG. does not offer refunds, exchanges, or returns under any circumstances. By submitting a down payment, signed quote, or signature of approval, the Buyer confirms that the products will be manufactured as described and that no modifications or changes will be permitted after order approval.

2. Product Quality & Claims

HIWASTE MFG. is committed to producing high-quality products that meet our standards for durability and functionality.

  • Products undergo internal quality control checks before being delivered or shipped.

  • Please submit any concerns or complaints within 10 business days of delivery.

  • While refunds or exchanges will not be provided, HIWASTE MFG. will review cases on a discretionary basis to determine if any remedial action is warranted. Any such action does not waive these Terms and Conditions.

3. Lead Times

Lead times begin after both the 50% down payment is received and, if applicable, shop drawings are approved.

  • Stock Products: 1–2 weeks

  • Non-Stock Products (custom orders): 8–16 weeks

  • Material & Fabrication Lead Time: 12–16 weeks

Note: Actual lead times may vary based on volume, design complexity, or material availability.

4. Payment Terms

  • A 50% down payment is required to initiate production.

  • The remaining balance must be paid in full before pickup, delivery, or installation.

  • All quotes are valid for 7 calendar days from the date issued.

5. Price Adjustment Disclaimer

Product prices are based on current market steel rates. If there is a 3% or greater change in steel prices before fabrication, HIWASTE MFG. Reserves the right to adjust the pricing accordingly. Buyers will be notified of any applicable cost changes.

6. Customer Responsibility – Specifications

HIWASTE MFG. is not liable for errors caused by inaccurate or incomplete information provided by the Buyer, including but not limited to:

  • Incorrect truck, hook-lift, roll-off, or front-loader specifications

  • Improper stop type and location

  • Interference with tail lights, toolboxes, or fenders

  • Non-compliance with manufacturer-recommended dimensions

Buyers must confirm all specifications and details before approving the order.

7. Shipping & Cosmetic Damage

Minor dents, scratches, or scuffs may occur due to stacking or freight handling. These are considered cosmetic and not covered under warranty. HIWASTE MFG. Makes every effort to minimize such issues but is not responsible for them.

8. Installation Requirements – Container Tents

For container-mounted tents installed by HIWASTE MFG:

  • The buyer must ensure that containers are level, secured, and positioned exactly asper HIWASTE MFG.’s engineering requirements.

  • Any deviation may result in delays, rework charges, or cancellation of installation services.

  • HIWASTE MFG. is not liable for costs associated with improper site preparation.

9. Delivery Terms & Site Damage Waiver

HIWASTE MFG. will take reasonable precautions during delivery and pickup operations. However, the Buyer acknowledges and accepts the following:

  • HIWASTE MFG. is not responsible for damages caused by the weight, height, or width of the vehicle, container, or other equipment while operating on or near the delivery site.

  • This includes, but is not limited to, damages to driveways, sidewalks, curbs, fences, lawns, septic systems, fields, trees, shrubs, or overhead utilities.

10. Limitation of Liability

HIWASTE MFG. is not liable for any incidental, indirect, or consequential damages, including loss of business, revenue, or delays. In any circumstance where liability is established, it shall be limited to the original purchase price of the product.

11. Acceptance of Terms

By placing an order, submitting a down payment, signing a quote, or otherwise authorizing the purchase, the Buyer acknowledges that they have read, understood, and agreed to these Terms and Conditions. This agreement supersedes all prior written or verbal understandings.