HIWASTE MFG. PRIVACY POLICY
Last Updated: September 17, 2026
Effective Date: September 25, 2024
HIWASTE MFG ("we," "us," or "our") is committed to protecting the privacy of visitors and users of our website (the "Site"). This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our Site or communicate with us, including by text message.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.
1. Information We Collect
We may collect personal information that you voluntarily provide when you interact with our Site, including but not limited to:
- Name
- Email address
- Phone number, including mobile phone number
- Business name (if provided)
- Your consent to receive text messages, if provided
- Any other information you submit through contact forms, quote requests, or inquiries
We do not knowingly collect personal information from individuals under the age of 18.
2. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to collect information about how visitors interact with the Site. These technologies may include, but are not limited to:
- Google Analytics
- Google Ads
- Microsoft Ads
- Meta Ads (Meta Pixel), used for advertising on Facebook and Instagram
These tools may collect data such as IP address, browser type, device information, pages visited, and time spent on the Site. This information helps us analyze performance, improve functionality, and deliver relevant advertising.
You may control or disable cookies through your browser settings or through third-party cookie management tools. Disabling cookies may limit certain features of the Site. To control how Meta uses this data for ads, visit your Facebook or Instagram ad preferences.
3. How We Use Your Information
We may use the information we collect for purposes including:
- Responding to inquiries and providing customer support
- Communicating about products, services, quotes, or requests you initiate
- Sending you text messages you have agreed to receive, such as responses to your requests, quotes, order and delivery updates, and product offers
- Sending you emails about our products and services, which you may unsubscribe from at any time
- Improving Site performance, content, and user experience
- Analyzing usage trends and marketing effectiveness
- Complying with legal or regulatory obligations
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.
4. Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share information only in the following limited circumstances:
- With service providers that support website functionality, hosting, customer relationship management (CRM), analytics, advertising, or communications
- If required to comply with applicable laws, regulations, legal processes, or governmental requests
- To protect the rights, property, or safety of HIWASTE MFG, our customers, or others
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
All data is stored using commercially reasonable security measures.
5. SMS/Text Messaging
If you opt in to receive text messages from HIWASTE MFG, we collect your mobile phone number and a record of your consent. We use this information only to send the messages you agreed to receive. Message frequency varies. Message and data rates may apply.
SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.
You can opt out at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. For full messaging terms, please see our Terms and Conditions.
6. Data Storage and Retention
Information submitted through the Site is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
7. Third-Party Links
Our Site may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or privacy practices of third-party sites. Accessing third-party links is done at your own risk, and we encourage you to review their privacy policies separately.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. Accordingly, we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal or operational requirements
- Opt out of text messages at any time by replying STOP
- Unsubscribe from marketing emails at any time using the link in any email
To exercise these rights, please contact us using the information below. We may need to verify your identity before fulfilling a request.
10. Jurisdiction
This Privacy Policy is governed by the laws of the State of Hawaii, without regard to conflict-of-law principles.
11. Contact Information
If you have any questions or concerns regarding this Privacy Policy or our data practices, you may contact us at:
HIWASTE MFG
Phone: (808) 909-9024
Email: info@hiwastemfg.com
Mailing Address: 160-G Ahui St., Honolulu, HI 96813
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
